Frequently asked questions

Can your products be placed in the dishwasher?

Please check the care instructions on the packaging and the back of each product. However, yes - all of our silicone range is safe for temperatures up to 230°C.

 

Can your products be placed in the microwave?

Please check the care instructions on the packaging and the back of each product. However, yes - all of our silicone range is safe for temperatures up to 230°C.

 

Do your products stain with tomato-based sauce?

We cannot guarantee that our silicone products won't stain when use with tomato-based sauces.

However, we have not experienced permanent staining before. If staining does occur, our silicone can be easily cleaned either by using soap, vinegar or bi-carb soda. Tougher stains can also be removed with stronger chemicals - however sitting them out in the sunlight can also do wonders.

 

How long does shipping take?

  • Within Australia you can expect your parcel to be delivered within 3-4 days. We use Australia Post for all local deliveries.

  • Outside of Australia you can expect delivery within 5-6 days. We use DHL Worldwide Express for all international deliveries.

 

Have another question? Please contact us and we'll get back to you as soon as possible!